Consent, Capacity & Mental Health Law — Family Health Law
Lisa Feldstein, Health Lawyer in Ontario Practice Area · Consent, Capacity & Mental Health Law

When a loved one's mental health becomes a legal question, you shouldn't have to face it alone.

Family members regularly step in as substitute decision-makers, guardians, attorneys and advocates — often in the middle of a crisis, with no one explaining what's actually happening. We translate the legal framework into plain English, so you understand your options and can act with confidence.

We can't snap our fingers and make a loved one well. What we can do is make the legal side of it lighter to carry — and make sure you understand the role you're being asked to play.

Lisa Feldstein, Family Health Law™
When to reach out

You don't need a crisis to call — but these are the moments we see most.

01

A Consent and Capacity Board hearing is coming up and your family wants to understand the process.

02

A loved one is refusing treatment that you believe they urgently need.

03

A family member has been found incapable and someone needs to step in as decision-maker.

04

A loved one was involuntarily admitted and you want to understand their rights — and yours.

05

Family members disagree about who should act as substitute decision-maker.

06

You want a legal opinion before a health provider or institution forces the issue.

How we help

Advice that fits your family, not a template.

  • Legal opinions on consent & capacity

    Clear answers on where your loved one — and you — stand under the Mental Health Act, the Health Care Consent Act and the SDA.

  • Correspondence & negotiation

    We draft letters and negotiate directly with health providers and institutions on your behalf.

  • "Behind the scenes" advice

    Where it's a better fit, we coach you privately — so a lawyer's involvement doesn't strain the family relationships that matter most.

  • Representation at the Consent and Capacity Board

    We advocate for you directly, or help you prepare to represent yourself with confidence.

  • Becoming a substitute decision-maker or guardian

    We help you understand what's involved, and guide you through the process where it's the right next step.

Good to know

What is the Consent and Capacity Board?

The CCB is an independent tribunal — not a court — that hears matters under the Mental Health Act, the Health Care Consent Act and the Substitute Decisions Act. Panels often include a lawyer, a psychiatrist and a community member. Hearings move quickly, and decisions are usually issued the same day or the day after.

Read the full explainer
Frequently asked

Questions we hear most often.

What is the Consent and Capacity Board (CCB)?+

An independent tribunal that makes legally binding decisions on consent and capacity matters. Decision-makers include a lawyer alone, or a panel with a lawyer, psychiatrist and community member — not judges.

Who can bring a matter to the CCB?+

Either side can: a health care provider may apply if a substitute decision-maker refuses a proposed treatment, and an involuntary patient can apply to challenge their status.

How fast do CCB hearings happen?+

Quickly. Most hearings are open to the public, and decisions are typically released the same day as the hearing, or the day after.

What's the difference between a substitute decision-maker and a guardian?+

A substitute decision-maker's authority can come from a document (like a Power of Attorney) or by default under the Health Care Consent Act. A guardian's authority comes from a court order under the Substitute Decisions Act — a more formal, ongoing role.

Do I need a lawyer for a CCB hearing?+

Not always — but understanding your rights and the process in advance changes how the hearing feels. We can represent you fully, or prepare you to represent yourself.

What is a Form 1?+

A Form 1 is a document completed by a physician that authorizes a person to be detained in (and sometimes taken to) a psychiatric facility for up to 72 hours for assessment. A Form 1 does not by itself authorize treatment, and it is not the same as involuntary admission. During the assessment period, the person may be released, admitted voluntarily, or placed on a Form 3 as an involuntary patient if the legal requirements are met.

Whether a Form 1 is issued can depend heavily on the information available to the examining physician. Families may have important evidence about recent threats, unusual behaviour, deterioration, treatment history, or risks that aren't obvious during a brief hospital assessment. Legal advice can help families understand the criteria, organize relevant information, and communicate their concerns effectively — while recognizing that only a physician can decide whether to complete a Form 1.

Is it possible for someone to be treated if they refuse?+

Sometimes, but involuntary hospitalization does not automatically permit involuntary treatment. Under Ontario law, the central question is usually whether the person is capable of making the specific treatment decision. Sometimes families must advocate for a finding of incapacity.

If the person is found incapable of consenting to the proposed treatment, the decision will generally be made by the legally authorized substitute decision-maker. A lawyer can help you understand who the substitute decision-maker is and what laws they're required to follow when making decisions.

Disagreements can arise over whether the person is capable, who should act as substitute decision-maker, what the person previously wished, or whether the proposed treatment is in the person's best interests. Some disputes may be brought before the Consent and Capacity Board. We help family members understand their role, prepare for a CCB hearing, and navigate discussions with the treatment team.

Can a family member have someone taken to hospital for a psychiatric assessment?+

A family member cannot personally issue a Form 1. A physician who has examined the person may complete one if certain criteria are satisfied. In some circumstances, a person (usually a relative) may attend before a justice of the peace and provide sworn information in support of a Form 2. If granted, a Form 2 authorizes police to apprehend the person and take them to a physician for examination — it does not guarantee that the physician will issue a Form 1 or admit the person to hospital.

Choosing the appropriate route can be difficult. A lawyer can help a family understand the legal tests, prepare a clear chronology and supporting evidence, consider practical alternatives, and evaluate the likelihood of success — including what comes after the Form 2, to make sure the goals are actually met.

Where there is an immediate danger to the person or someone else, call 911. Police have authority in some cases to transport individuals to a hospital to be assessed.

Why won't the hospital tell me what is happening with my family member?+

Ontario's health privacy laws generally prevent health care providers from disclosing a capable patient's personal health information without consent, subject to specific exceptions. This can be extremely frustrating for relatives who are supporting the person, providing housing, or trying to prevent a crisis. Information may be disclosed without consent in some circumstances — for example, where disclosure is necessary to eliminate or reduce a significant risk of serious bodily harm — but an exception that permits disclosure does not always require the hospital to disclose information.

Privacy obligations do not normally prevent a family member from giving information to the treatment team. Families can provide a written chronology, describe medication changes, identify prior admissions, and explain specific safety concerns — even if the hospital can't provide information in return. It's often helpful to distinguish between asking the hospital to receive information and asking it to disclose information.

Different rules may apply if the patient is incapable of making decisions about the collection, use, or disclosure of their health information and the family member is the authorized substitute decision-maker. Legal advice can help clarify whether the hospital is applying privacy rules correctly, what information the family is entitled to receive, and how best to document concerns when communication has broken down.

Facing a Consent and Capacity Board hearing?

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