Home Care

Ontario provides publicly funded home care services through Ontario Health at Home.

Home care services can include services by regulated health professionals, such as nurses and occupational therapists; assistance from personal support workers for tasks such as bathing or dressing; and home-making services such as laundry and shopping. There are also private organizations in the province that provide home care for a fee.

At times a person may be unable to receive all of the requested services or may be removed from the program.

The law imposes certain limitations on home care, such as the number of hours a certain service may be received on a weekly basis.
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Families may have concerns about:

• a decision not to provide a loved one with a particular service
• the quality of service
• inadeuquate hygiene
• reduction in hours
• modification of services
• violation of rights